Terms of service

Effective Date: August 26, 2026

Welcome to NOIR KITCHEN. These Terms of Service (“Terms”) govern your access to our online store, your use of our website, and purchases made through our services.

Throughout these Terms, “NOIR KITCHEN,” “we,” “us,” and “our” refer to NOIR KITCHEN. “You,” “your,” “customer,” and “visitor” refer to any person who browses our website, places an order, communicates with us, or otherwise uses our services.

By accessing our store or completing a purchase, you agree to these Terms and to the policies referenced within them. If you do not agree with these conditions, please discontinue use of our website.

1. USE OF OUR ONLINE STORE

Our website is intended for lawful shopping, product research, customer communication, and related personal use.

You agree not to use our store for fraudulent, abusive, deceptive, unlawful, or harmful activity.

You must not interfere with website operations, attempt unauthorized access to systems or accounts, or use our services in a way that violates the rights of another person.

2. CUSTOMER ELIGIBILITY

You may place an order only if you have the legal capacity to enter into the applicable transaction under law.

If you have not reached the age of majority in your jurisdiction, you may use our store only with the appropriate involvement or authorization of a parent or legal guardian where required.

By submitting an order, you represent that the information you provide is accurate and that your transaction is lawful.

3. KITCHEN AND HOME PRODUCT INFORMATION

NOIR KITCHEN may offer products intended for kitchen, dining, cooking, food preparation, storage, organization, or related household use.

Product listings may include:

Product descriptions;
Dimensions or capacity;
Materials;
Care instructions;
Intended uses;
Product photographs;
Heat or temperature information where relevant; and
Other specifications.

Customers should review available product information before completing a purchase.

4. FOOD-CONTACT AND KITCHEN USE

Where a product is intended for food preparation, food storage, serving, or other kitchen use, customers should follow the instructions and limitations supplied with the merchandise.

Products should not be exposed to temperatures, appliances, chemicals, or uses that are inconsistent with the manufacturer's instructions or product description.

If a product is not specifically identified as suitable for an oven, microwave, dishwasher, freezer, stovetop, open flame, or other particular application, customers should not assume compatibility.

5. PRODUCT CARE AND SAFETY

Customers are responsible for following applicable care, cleaning, assembly, maintenance, and safety instructions.

Improper use, modification, storage, or cleaning may damage merchandise or create safety risks.

Where a product includes sharp, breakable, heated, electrical, or other potentially hazardous components, appropriate care and supervision should be used.

6. PRODUCT APPEARANCE

We make reasonable efforts to display merchandise accurately.

Actual colors, textures, finishes, shapes, packaging, or other visual details may differ slightly because of photography, lighting, screen settings, manufacturing variations, or supplier updates.

Minor differences that do not materially alter the product may occur.

7. PRODUCT AVAILABILITY

All merchandise is subject to availability.

An item displayed on our store may become unavailable before an order is accepted or fulfilled.

We may adjust inventory, discontinue products, establish reasonable quantity limits, or modify our product assortment.

If a paid item becomes unavailable, we will issue any refund due.

8. PRICES

Prices displayed through our website may change for future transactions.

Your final checkout total may include:

Product prices;
Applicable sales taxes;
Shipping charges;
Promotional discounts; and
Other fees disclosed before payment.

Please review the complete total before completing your purchase.

9. SALES AND PROMOTIONAL OFFERS

We may periodically offer discount codes, seasonal promotions, reduced prices, or other special offers.

Promotions may have specific terms involving:

Eligible merchandise;
Minimum order requirements;
Expiration dates;
Redemption limits;
Customer eligibility; or
Restrictions on combining discounts.

We may reject expired, fraudulent, manipulated, duplicated, or otherwise unauthorized promotional use.

10. STORE INFORMATION ERRORS

Despite reasonable efforts to maintain accurate information, our website may occasionally contain an error concerning a price, description, specification, inventory status, promotion, or shipping information.

We may correct genuine errors when identified.

If a material error affects an order before fulfillment, we may contact you with corrected information or cancel the affected item.

Any applicable refund will be processed accordingly.

11. PLACING AN ORDER

Submitting an order constitutes a request to purchase the selected merchandise.

An automated confirmation generally indicates that we have received your order information and does not necessarily constitute final acceptance.

We may review relevant transaction details before processing and fulfillment.

12. ORDER REVIEW

Before fulfilling an order, we may review:

Product availability;
Payment authorization;
Billing information;
Shipping details;
Order quantities; and
Information relevant to fraud prevention or transaction security.

We may contact you if additional information is reasonably necessary to complete the transaction.

13. ORDER ACCEPTANCE OR CANCELLATION

We may decline, hold, or cancel an order for legitimate operational, legal, security, or inventory reasons.

Examples include:

Product unavailability;
Failed payment authorization;
Material pricing or listing errors;
Incomplete or inaccurate customer information;
Suspected fraud or unauthorized payment activity;
Purchase-limit violations;
Shipping restrictions; or
Applicable legal requirements.

If a paid order is canceled, we will issue any refund owed.

14. CUSTOMER INFORMATION

You are responsible for providing complete and accurate information during checkout.

Please review your:

Full name;
Email address;
Telephone number where requested;
Billing details;
Shipping address; and
Payment information.

If you discover an error after placing an order, contact us promptly.

We may attempt to make reasonable corrections, but changes cannot be guaranteed once fulfillment has progressed.

15. PAYMENT AUTHORIZATION

Available payment methods are displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize the applicable charge.

Payments may be processed by independent payment service providers or financial institutions.

We may delay or cancel a transaction if payment authorization fails or if reasonable verification is required.

16. FRAUD PREVENTION

We may use reasonable procedures to identify suspicious, fraudulent, or unauthorized transactions.

An order may be temporarily held for review when unusual activity is detected.

You may not knowingly submit false information, use another person's payment details without permission, or attempt to bypass transaction-security procedures.

17. SHIPPING

Our separate Shipping Policy governs order processing and shipment.

The Shipping Policy may describe:

Processing expectations;
Shipping methods;
Shipping charges;
Estimated delivery periods; and
Geographic limitations.

Customers should review that policy before purchasing.

18. DELIVERY ESTIMATES

Delivery dates and transit periods are estimates unless expressly stated otherwise.

Actual delivery may be affected by carrier operations, weather, holidays, transportation interruptions, high shipping volumes, address issues, or other circumstances outside our reasonable control.

Please contact us if your shipment experiences a significant delivery problem.

19. SHIPPING ADDRESS RESPONSIBILITY

You are responsible for providing a complete and accurate shipping address.

If you notice an error after placing an order, contact NOIR KITCHEN as soon as possible.

We may attempt to correct the address before shipment, but changes cannot be guaranteed once fulfillment or carrier processing begins.

20. ORDER MODIFICATIONS

You may request a modification to an order by contacting us promptly.

Whether a requested change can be completed depends on the stage of fulfillment.

Changes to merchandise, quantities, shipping details, or customer information may no longer be possible once processing has advanced.

21. ORDER CANCELLATIONS

Cancellation requests should be submitted as early as possible.

An order that has already been processed, packed, or shipped may no longer be eligible for cancellation.

If your order has already shipped, your available options may instead be governed by our Return & Refund Policy.

Approved cancellations will be refunded according to applicable procedures.

22. RETURNS, EXCHANGES, AND REFUNDS

Our separate Return & Refund Policy governs eligible returns, exchanges, refunds, and related requests.

Customers should review that policy before purchasing.

Return eligibility may depend on the condition of the merchandise, applicable return period, packaging, signs of use, hygiene considerations, food-contact status, and other requirements stated in the policy.

Nothing in our policies is intended to restrict mandatory consumer rights.

23. USED KITCHEN PRODUCTS

Where our Return & Refund Policy requires merchandise to be unused or in original condition, products showing food residue, odors, stains, heat damage, washing, alteration, or other signs of use may be subject to specific return restrictions.

Any such restriction applies only to the extent stated in our Return & Refund Policy and permitted by applicable law.

24. PRODUCT MEASUREMENTS AND CAPACITY

Where measurements, capacity, dimensions, or volume information is provided, customers should review those details before purchasing.

Minor manufacturing tolerances may occur.

Customers are responsible for checking whether a product is suitable for the intended storage space, appliance area, cabinet, countertop, table, or other location where fit is relevant.

25. CUSTOMER ACCOUNTS

If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You should take reasonable precautions to prevent unauthorized access.

Please notify us if you believe your account has been compromised.

We may temporarily restrict account access when reasonably necessary for security or fraud-prevention purposes.

26. PRIVACY

Our handling of personal information is governed by our Privacy Policy and applicable privacy laws.

The Privacy Policy explains how customer and visitor information may be collected, used, retained, disclosed, and protected.

We encourage you to review that policy together with these Terms.

27. INTELLECTUAL PROPERTY

Our website may contain photographs, graphics, product descriptions, designs, logos, trademarks, layouts, branding, and other materials protected by intellectual property law.

These materials may be owned by NOIR KITCHEN, licensed to us, or owned by other applicable rights holders.

Accessing our website does not transfer ownership of this intellectual property to you.

Unless permitted by law or authorized by the rights holder, protected content may not be copied, reproduced, modified, distributed, republished, sold, or commercially exploited.

28. CUSTOMER REVIEWS AND SUBMISSIONS

If you submit reviews, photographs, comments, recipes, suggestions, or other content, you are responsible for ensuring that you have the legal right to provide it.

Submitted content must not knowingly:

Infringe another person's rights;
Unlawfully disclose private information;
Contain malware or harmful code;
Include fraudulent or materially deceptive statements;
Contain unlawful threats or harassment; or
Otherwise violate applicable law.

We may moderate or remove submissions where reasonably necessary.

29. THIRD-PARTY SERVICES

We may rely on independent providers for website hosting, payments, analytics, communications, fulfillment, shipping, or other business functions.

These providers may operate under separate terms and privacy practices.

To the extent permitted by applicable law, we are not responsible for independent third-party actions or service interruptions outside our reasonable control.

30. EXTERNAL LINKS

Our website may include links to services or resources operated by third parties.

A link does not necessarily mean that NOIR KITCHEN controls, endorses, or guarantees the external provider.

Customers should review applicable third-party terms and privacy practices before submitting information or completing transactions.

31. PROHIBITED ACTIVITIES

You may not use our website or services to:

Engage in fraudulent or unlawful activity;
Attempt unauthorized access to systems or accounts;
Introduce malware, viruses, or harmful software;
Circumvent security protections;
Intentionally interfere with website operations;
Unlawfully collect personal information;
Infringe intellectual property or privacy rights;
Impersonate another person for deceptive purposes;
Send unauthorized spam or malicious communications; or
Assist another person in prohibited conduct.

We may restrict or terminate access if we reasonably determine that a material violation has occurred.

32. WEBSITE AVAILABILITY

We aim to provide reliable access to our online store, but uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, software updates, technical failures, cybersecurity measures, network problems, or third-party outages.

We may modify or temporarily suspend website functions where reasonably necessary.

33. PRODUCT AND SERVICE CHANGES

We may add, modify, replace, or discontinue products, website features, or services as our business evolves.

The availability of a product or feature at one time does not guarantee its future availability.

Material changes affecting customer rights will be handled in accordance with applicable law.

34. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and online services are provided on an “as available” basis.

We do not guarantee that every website feature will operate continuously or without technical errors.

Products may also be subject to separate manufacturer or supplier warranties where applicable.

Nothing in these Terms excludes statutory warranties, consumer guarantees, or legal protections that cannot lawfully be excluded.

35. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, NOIR KITCHEN will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of our website or online services where such liability may lawfully be limited.

Any limitation in these Terms applies only to the extent permitted by law.

Nothing in these Terms excludes liability or consumer remedies that cannot legally be restricted.

36. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify NOIR KITCHEN against reasonable third-party claims, liabilities, losses, damages, and expenses arising from your unlawful use of our services, material breach of these Terms, or infringement of another person's legal rights.

This provision does not transfer responsibility to you where applicable law requires NOIR KITCHEN to remain responsible.

37. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

38. TERMINATION OF ACCESS

You may stop using our online store at any time.

We may suspend or terminate access where reasonably necessary because of fraud, unlawful conduct, serious security concerns, misuse of our services, or material violations of these Terms.

Rights and obligations intended to survive termination will continue to apply to the extent permitted by law.

39. RELATED STORE POLICIES

These Terms should be read together with our applicable:

These policies may provide more specific conditions concerning the matters they address.

40. ENTIRE AGREEMENT

These Terms and the policies incorporated into them constitute the applicable agreement governing your use of NOIR KITCHEN and purchases made through our online store.

Our failure to immediately enforce a provision does not constitute a permanent waiver of that provision.

41. GOVERNING LAW

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Texas.

Nothing in this section is intended to eliminate or reduce mandatory consumer rights or legal protections available under applicable law.

42. CHANGES TO THESE TERMS

We may revise these Terms periodically to reflect changes in our products, website functionality, business practices, operations, technology, or legal requirements.

The revised version may be published on our website with an updated effective date.

Where applicable law requires notice or consent for a material change, we will comply with those requirements.

43. CONTACT NOIR KITCHEN

If you have questions regarding these Terms of Service, a product, an order, or your use of our online store, please contact us using the information below.

Shop Name: NOIR KITCHEN
Address: 802 Clarence Bohls Ln., Pflugerville, TX 78660, United States
Phone: +1 512-773-2101
Email: sontran22236@gmail.com